The LW Leadership & Development  Programs

For New Practice Owners & Office Managers


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  • Office manager and front office overwhelmed by inconsistent workflow 
  • Gaps in A/R, collections, and patient follow-up
  • Schedules that fill but don’t maximize production
  • Weak case presentation support and follow-through
  • Low team morale, unclear roles, and frequent turnover
This program is ideal for:
  • New practice owners who want a clearer understanding of running their practice
  • Office Managers who need structure, leadership skills, and confidence
The Office Manager Development Program - Private Coaching
Typical engagement: 6 months 

New Practice Owners Foundations Program - Private Coaching 
Typical engagement: 6-12 months 

Coaching starts at $2,000/month
  1. Schedule a free discovery call to discuss your individual growth plan
  2.  Get started with a customized coaching plan and 1:1 coaching sessions within 1 week
Schedule a call with me ​​​

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Strong leadership is one of the biggest indicators of a thriving dental practice. When you or your office manager feels unsure, overwhelmed, or under-supported, the entire practice feels it, including your patients.

The LW Leadership & Development Coaching Programs are designed to give you the tools, structure, and confidence you need to lead effectively.


What We Focus On

  • Clear communication + team accountability
  • Scheduling systems and workflow efficiency
  • A/R, billing, collections, and financial understanding
  • Phone training + customer service experience
  • Leadership development + conflict resolution
  • KPI reporting, metrics, and decision-making
  • Understanding roles, responsibilities, and boundaries
  • Time management + prioritization

How Coaching Works

The 6-12 month customized coaching programs include:

  • Virtual coaching sessions every 2 weeks (1:1)
  • Personalized assignments + action plans
  • Resource guides, templates, scripts, and workflows
  • Ongoing support Monday–Friday during working hours
  • A coaching approach that is encouraging, structured, and practical

Who This Is For

  • New dental practice owners
  • New office managers
  • Anyone in a leadership role within your practice (spouses, partners, etc.)
  • Office managers looking to deepen their communication & leadership skills
  • Dental practices experiencing turnover or communication struggles
  • Owners who want stronger, more reliable systems within their practice

What You Will Walk Away With:

  • Confidence as a practice leader
  • Clear operational systems to manage the practice
  • Stronger communication skills
  • A deeper understanding of how the entire practice, as a business, runs.
  • A complete overview of KPIs and benchmarks
  • How to recruit, hire, onboard, and train your new hires
  • A stronger, happier team culture
  • Less stress!
Are you ready to become the confident leader your practice needs?

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How long does coaching take?

The LW Office Manager Coaching program is 6-months
The New Practice Owners Foundations Program is 6-12 months

Do you travel for on-site training?

Yes!  I will travel anywhere within the U.S. for a 2-3 day on-site training session as an add-on to any coaching program

What's included in the price?

The LW Leadership & Development Programs include templates, checklists, 1:1 private virtual coaching, and ongoing support. We meet 1:1 every other week for 45-60 min sessions.  

Can you help with A/R & Collections?

Absolutely!  A/R clean-up, statement strategy, and collections workflows are a core part of both programs.  
Results You Can Expect
After working together, ​practices can expect to ​see ​success ​and ​growth ​in:

  • Clearer, calmer front-desk operations
  • Faster follow-up and higher case acceptance
  • Improved collections and reduced A/R aging
  • Smoother schedules and more predictable production
  • Higher staff morale and lower turnover
  • A measurable improvement in the patient experience
Let’s Strengthen Your Leadership Skills Together
Whether you're supporting an office manager, practice leader, or just really need the guidance yourself, you don’t have to figure it out alone.  
Let’s make your practice predictable, profitable, and less stressful!.

Book a free discovery call today and let’s talk about where your practice is now and where you want it to be.